Distributeurs internationaux

Cascade Designs Inc. and Cascade Designs Ltd. are the parent company of MSR, Therm-a-Rest, Platy, SealLine and PackTowl outdoor brands.

If you’re located in the United States or Canada: please contact support through our portal.

If you’re located outside of the United States or Canada, please contact the regional distributor located in your region from the chart below. The independent distributor may be able to help with warranty issues, ordering parts or answering questions – there may be a fee associated with any parts requests. There may be some limitations with what the independent distributor in each country will be able to assist with. We advise that if you’re experiencing an issue, the best option is always going to be to return the item to the place of purchase.

Argentina

Otero 172/4 (C1427BMD)

Buenos Aires

www.outside.com.ar

gg@outside.com.ar

Tel: +54 (11) 4856-6204 / 5723

Armenia

ArpiUP

Citadel Business Center, 105/1 Teryan Street, Office

Yerevan, Armenia

www.nrbgroup.company/arpiup

operations@nrbgroup.company

Tel: (+374) 98 229042

Australia

Spelean Pty Ltd

PO Box 645

Artarmon, NSW 1570

www.spelean.com.au/pages/contact

Greg Foord

sales@spelean.com.au

Tel: 61 02 9966 9800

Fax: 61 02 9966 9811

Australia Warranty/Repairs

Spelean Pty Ltd

PO Box 645

Artarmon, NSW 1570

www.spelean.com.au/pages/support-warranty

Paul Lidgard

support@spelean.com.au

Tel: 61 02 9966 9800

Fax: 61 02 9966 9811

Austria

Fa. Elementum - Outdoor Distribution

Lindaustrasse 119

Bad Ischl, A-4820

www.elementum.at

Beatrix Goslett

office@elementum.at

Tel: (+43) 664-2066100

Benelux

C.J. Agencies BV

Hermesweg 28

3741 GP Baarn, , Netherlands

www.cjagencies.nl

info@cjagencies.nl

For warranty claims, please contact the retailer where you purchased the product with a copy of your receipt.

Belize

Westrac Ltd. Dba Midway

Center Road

Spanish Lookout

store.midwayltd.com

Jacob Penner

jacob@midwayltd.com

Tel: 501-823-0095

Bolivia

The Wall Bolivia

Calle Illampu 828

www.thewallbolivia.com

Alberto Leon

info@thewallbolivia.com

Tel: 2451265

Chile

La Cumbre

Avenida Apoquindo 5258

Las Condes

www.lacumbreonline.cl

contacto@lacumbreonline.cl

Tel: +56 2 2220 99 07

China

Himalaya Trading Co., Ltd.

RM7D, Shangbu Building
68 Nanyuan Road
Shenzhen, GD 518031

www.himalayagears.com.cn

Jack Lin

info@himalayagears.com.cn

Tel: +86 755 8213 2348

Fax: +86 755 8213 7288

Colombia

Suescalada.com

Carrera 23# 53A-05 piso 3
Bogota

www.suescalada.com

Colombia

Tatoo Colombia S.A.S

Calle 122 # 18-30
Bogota

www.tatoo.ws

colombia@tatoo.ws

Tel: + (571) 926 9949

Colombia

Thundra Outdoors 85

Calle 85 No 11-26,
Bogotá

www.thundraoutdoors.com

Catalina Marulanda

info@thundra.com

Tel: +57 1 2189045

Colombia

Thundra Outdoors 122

Calle 122 No 15A-64,
Bogotá

www.thundraoutdoors.com

luis@thundraoutdoors.com

Tel: +57 (1) 4757255

Costa Rica

Stone Mountain Outdoors

Ruta 27, Plaza Obelisco #10
Santa Ana, San Jose
Costa Rica 10904

www.stonemountainoutdoors.com

Michael Evans
Mark Evans

info@stonemountainoutdoors.com

Tel: (506) 2582-1846

Costa Rica

Grupo Eskalar

Escazu el Spot
10201 San Jose

Julio Arce Montero

julioarce@grupoeskalar.com

Tel: 506 87183185

Czech Republic

VERTONE s.r.o.

Podhorská 168
466 02 Jablonec and Nisou
Czech Republic

www.vertone.cz

info@vertone.cz

Tel: +420 489 200 200

Denmark

Fritidsagenten

Lejrvej 9
Vaerlose, 3500

Anders Rex Larsen

info@fritidsagenten.dk

Tel: 45-44-479094

Fax: 45-44-478084

Ecuador

Tatoo Cía Ltda.

Retamas E1-136
Quito

www.tatoo.ws

info@tatoo.ws

Tel: +593 2 240 6526

Estonia

MATKASPORT OU

Tondi 17,
Tallinn, 11313

www.matkasport.ee

Tarmo Mere

info@matkasport.ee

Tel: +372 6813 130

Fax: +372 6813 131

Finland

Nordic Trail Oy

Nordic Trail Oy
PL 2227
96201 Rovaniemi

www.nordictrail.fi

Tel: (+358) 20 731 0439

France

P.L. Diffusion S.A.

6 rue Maurice Savin
26210 Moras en Valloire

www.pl-diffusion.fr

Eric Lafuma

contact@pldiffusion.eu

sav@pldiffusion.eu

Tel: 33-4-75316076

Fax: 33-4-75317899

(Repairs: please contact your local dealer for after-sales service)

Georgia

MOGZAURI LLC

193 Nutsubidze Str.
Tbilisi, Georgia, 0186, Georgia

info@mogzauri.ge

Tel: (+995) 595 565 565

German Warranty/Repairs

German Warranty Collection Point

Katharinenstr. 7
Fuerth, 90762

Werner Zinnsmeister

consumer@cascadedesigns.ie

Tel: +353 21 - 4621481

Fax: +353 21 4621422

Greece

Dimitriadis S.A.

10 Molierou st.
Metamorfosi, GR 14452

dimitriadis.com.gr

info@dimitriadis.gr

Tel: +(30) 211 7056184

Fax: +(30) 211 4111235

Guatemala

La Rocalla

13 Calle 4-29 Avenida Zona 10
Plaza Fontabella
Local G8
Guatemala City

larocallaguatemala.com

fontabella@larocallaguatemala.com

Tel: 502 2336-5430

Hong Kong

Orient Fair Development, Ltd.

Room 1018
Vanta Industrial Center
21-33 Tai Lin Pai Road
Kwai Chung, N.T.

www.orientfair.com

ofd2@orientfair.com

Tel: (852) 2410-1952

Fax: (852) 2418-0544

Hungary

Mountex Kft.

2000 Szentendre
Rózsa u. 16.

www.mountex.hu

Zsolt Lisziczky

lisziczky.zsolt@mountex.hu

Tel: +36 26 501-220

Fax: +36 26 501-221

Iceland

ÚTILÍF

Álfheimum 74
Reykjavik, 104

www.utilif.is

Hordur Magnusson

gerdur@utilif.is

Tel: +354-5451500

Fax: +354-5451515

Ireland

Progressive Distribution

Mill Lane
Palmerstown
Dublin, D20 DY26

Tel: 353 1 6208615

Ireland

CASCADE DESIGNS LTD.

Dwyer Road,
Midleton, County Cork, P25 H582

customerservice@cascadedesigns.ie

Tel: +353-(0)21-4621400

Fax: +353 (0)21-4613690

Ireland

CASCADE DESIGNS LTD. WARRANTY/REPAIRS DEPARTMENT

Dwyer Road,
Midleton, County Cork, P25 H582

warranty@cascadedesigns.ie

Tel: +353-(0)21-4621400

Fax: +353 (0)21-4613690

Please be advised that due to Brexit, direct returns from the UK to Ireland may incur VAT and Duty charges. To ensure no charges are incurred, please work with your shipper. VAT and Duty will not be paid by Cascade Designs Warranty department and your product will therefore be returned.

The most consistent returns method is using our collection centre in the UK to avoid any possible charges or delays.

Israel

Lapidot Outdoor Equipment

Oren St, 4
Hi Port, Industrial Area Shoham P.O.BOX 8033
Shoham 6085002

www.lapidot.net

Simon Horev

info@lapidot.net

Tel: +972.8.9797.040

Italy

Outback '97

Via Baioni 24
Bergamo, 24123

www.outback.it

Mauro Conti

cascadedesigns@outback.it

Tel: +39 (0)35 361103

Japan

Mochizuki Outdoor Tools

323 Shimosugoro
Sanjo-shi
Niigata-ken, 955-0093

www.e-mot.co.jp

Mayuko Mochizuki

m-mochizuki@e-mot.co.jp

Tel: (81) 256-32-0819

Fax: (81) 256-32-0880

Korea

Ho Corporation

606 KT Building
85-2 Yeomri-Dong
Mapo-gu,
Seoul, 04137

www.msrgear.co.kr

S. Kim

sjkim@hocorp.co.kr

Tel: (82) 02-749-0480

Fax: (82) 02-749-0484

Latvia

Vesspo Ltd.

Brivibas 155 Str.
Riga, LV-1012

www.celotajs.com

vesspo@vesspo.lv

Tel: +371 67 360 330

Fax: +371 67 378 427

Lithuania

LUKLA, UAB

Antakalnio g. 42
Vilnius 10304

www.lukla.lt

info@lukla.lt

Tel: +370 610 32 831

Macedonia

VEKON INT DOOEL

Leninova br.60/2 lok3, 1000 Skopje, Macedonia

Borche Janevski

b.janevski@elteh.com.mk

Tel: +389 2 3298 259

Fax: +389 2 3130 035

Malta

Adventure Camping Shop Ltd

Dun Karm Street, B’kara Bypass, c/w Giovanni Papaffy Street, BKR 4021 Birkirkara, Malta

info@adventureshop.mt

Tel: (+356) 2144 3386

Mexico

Vertimania Satélite

Federico T. de la Chica #11-B
CD. Satélite
Naucalpan, Edo. de México, 53100

www.vertimania.com

ventas.satelite@vertimania.com

Tel: (55) 53 93 52 87

Fax: 5393-8426

Mexico

Vertimania Mixcoac

Patriotismo #724 Entre Holbein y Rubens
Col. San Juan
México, D.F., 03730

www.vertimania.com

ventas.mixcoac@vertimania.com

Tel: (55) 56 15 52 29

Fax: 5235-4659

Mexico

Vertimania Guadalajara

Av. La Paz #2308-4
Col. Americana
Guadalajara, Jalisco, 44890

www.vertimania.com

ventas.guadalajara@vertmania.com

Tel: (33) 36 16 53 71

Fax: 3-630-2291

Moldova

X-Style Outdoor Equipment Center

bd.Grigore Vieru 27
Moldova

www.xstyle.md

info@xstyle.md

Tel: +37322210050

Mongolia

Ayanchin Outfitters

Chinggis Avenue 201/3
Khan-Uul District
Ulaanbaatar, 210620

www.ayanchin.mn

info@ayanchin.mn

Tel: 70119211

Fax: 70129211

Northern Mariana Islands

Aqua Connections Inc

PMB 292
Box 10000
Saipan MP 96950

www.saipan-aquaconnections.com

Yugo Narita

aquainc@pticom.com

Tel: (670) 233 3304

New Zealand

Ampro Sales, LTD

4 Aglionby St
Lower Hutt 5010
Wellington

www.ampro.co.nz

Sandy McLean

service@ampro.co.nz

Tel: 64 (4) 939 6800

Norway

Varri AS

Hasleveien 15E
Oslo, 0571

www.varri.no

post@varri.no

Tel: +47 22 71 92 00

Fax: +47 22 71 92 01

Perú

UTIL S.A

Av.Benavides 1616
Miraflores
Lima

www.campingperu.com/tienda

info@campingperu.com

Tel: (511) 445-5981

Fax: (511) 242-1779

Perú

Tatoo Adventure Gear

Av. Prescott 295
San Isidro
Lima

www.tatoo.ws

Manuel Fuigueredo

peru@tatoo.ws

Tel: +51 1 421 1562

Perú

Tatoo Adventure Gear

Portal Espinar 144
Cusco

www.tatoo.ws

Benjamin Cifuentes

peru@tatoo.ws

Tel: +51 84 236 703

Perú

Inkaport Perú SAC

Av. Del Ejercito 250 of 404
Miraflores
Lima

www.inkaport.com

Claudio Castillo

ccastillo@inkaport.com

Tel: +51-997 035264

Philippines

OUTDOOR ARMORY

MEZZANINE LEVEL ALS BUILDING #23
AGUIRRE AVE.
BF HOMES
PARANAQUE CITY, METRO MANILA, 1720

www.theoutdoorarmory.com

Dave Montemayor

info@theoutdoorarmory.com

Tel: +632 772 03 90

Poland

Paker sp. z o.o.

ul. Plocka 17 lok. 8
Warsaw, 01-231

www.paker.com.pl

Pawel Trochimiuk

kontakt@paker.pl

Tel: (+48) 22 631 82 01

Fax: (+ 48) 22 631 20 64

Portugal

Altitude Pro

Edf. HomeSpace
Av. dos Cavaleiros nº72, 1ºPiso
2790-045

www.altitude-pro.com

Altitude

info@altitude-pro.com

Tel: +351 210 163 726

Romania

MMSPORT

Str. Vasile Lucaciu, Nr. 82 - 84 Bl. C, Et. 1, Bucuresti, Sector 3, 030696

www.mmsport.ro

Adrian Matei

cascade.designs@mmsport.ro

Tel: +4 0722 400 936, +4 0787 786 867

Singapore

Outdoor Life Pte Ltd

107 North Bridge Road
#02-20 Funan
Singapore 179105

www.outdoorlife.com.sg

Hu Xin

info@outdoorlife.com.sg

Tel: +65 6970 5441

Slovak Republic

Vertical Trade s.r.o.

V Aleji 42
Jablonec nad Nisou, Czech Republic, 466 01

www.vertical.cz

Katerina Ryžáková

ryzakova@vertical.cz

Tel: +420 483 711 459

Fax: +420 483 316 768

Slovenia

ALPVENT D.O.O.

Dobracevska 49
Ziri, 4226

Aleksander Kopac

info@kk-trade.si

Tel: (+386) 4 51 91 533

Fax: (+386) 4 51 91 533

South Africa & Sub Saharan

Eiger Equipment (Pty) Ltd.

Unit 3, De Waal Park
Greenville Road
Diep River 7800
Cape Town

www.eigerequipment.co.za

John Fontyn

john@eigerequipment.co.za

Tel: +27.021.555.0363

Fax: +27.021.551.3544

Spain

Pro Wind SL

Apdo. de Correos 59
33420 LUGONES
Spain

Richard Elvira

info@prowind.es

Tel: +34 - 916304996

Sweden

Granitbiten

Atlasgatan 3
Stockholm, S-113 20

www.granitbiten.com

info@granitbiten.com

Tel: +46 8 611 39 49

Switzerland

ICON Outdoor Distribution

Aathalstrasse 84
Uster, CH-8610

contact@icon-outdoor.ch

Tel: +41 44 388 41 21

Fax: +41 44 382 20 76

Taiwan

Hazelwoods Co., Ltd.

6F., No. 246, Sec. 3
Chengteh Road,
Taipei 103

www.hazelwoods.tw

Gavin Tsai

gavin.tsai@hazelwoods.tw

Tel: 886-2-22982231

Fax: 886-2-22982217

Thailand

Outdoor Heaven Co.,Ltd.

ThailandOutdoor Shop
518/1 Soi Sahathong
Wangthonglang
Bangkok, 10310

www.thailandoutdoorshop.com

Tanapat Harikul

shop@thailandoutdoor.com

Tel: +662-934-8188

Turkey

Nunatak Distribution Ltd.

Asagi Ovecler Mah. 1324. Cad. No:39/2
Cankaya/Ankara

www.nunatak.com.tr

f.sahin@nunatak.com.tr

Tel: +90 312 440 18 21

Fax: +90 312 472 03 44

UK Warranty & Repair

warranty@proagencies.com

UK Agent
Scotland & Lake District

ProAgencies Ltd

www.proagencies.com

Lawrence Friell

Lawrence@proagencies.com

Tel: 077 9590 4043

UK Agent
Northern England

ProAgencies Ltd

www.proagencies.com

Sam Markovic

Sam@proagencies.com

Tel: 07398 141963

UK Agent
Midlands

ProAgencies Ltd

www.proagencies.com

Matt Moore

Matt@proagencies.com

Tel: 0773 421 5821

UK Agent
South

ProAgencies Ltd

www.proagencies.com

Seb Murphy

Seb@proagencies.com

Tel: 0773 421 5821

Ukraine

Arnica Distribution Ltd.

A.Tsedika str 12
Kyiv, 03057

www.arnica.com.ua

Maria Khramova

info@arnica.com.ua

Tel: (+380) 99 2776722

United Arab Emirates

Global Climbing Trading LLC

PO Box 474476
Dubai Investment Park 1
Dubai

www.globalclimbing.com

pete@globalclimbing.com

Tel: +971 4 8829 361

Fax: +971 4 8829 362