What can be repaired
MATTRESSES
Our repair technicians can find and repair punctures, replace valves and reseal the seams on your mattress.
SLEEPING BAGS, QUILTS AND BLANKETS
We are able to mend small holes in the fabric of your insulation and repair or replace zipper sliders.
TENTS
The repair team can mend tears in the fabric or mesh of your Therm-a-Rest tent and repair bent or broken tent pole segments.
COTS
Our repair technicians can repair pole segments and replace cot feet.
CHAIRS
We are able to replace the chair stays or poles on all of our collapsible camp chairs.
Cleaning
Your gear must be cleaned before it is sent to our repair technicians. A dirty mattress may be returned to the sender before repairs can be made.
Cost
Please note, we will require your approval and payment prior to processing any repair services that incur a fee.
MATTRESSES
We charge $20 USD to patch up to 10 punctures on your mattress.
SLEEPING BAGS, QUILTS AND BLANKETS
Zipper sliders are normally replaced at no charge. Other damage may be repaired for a reasonable fee. Please contact our Customer Service team for an estimate.
TENTS
Broken tent poles (and fabric damaged by broken poles) are normally repaired at no charge. Other damage to fabric may be repaired for a reasonable fee. Please contact our Customer Service team for an estimate.