You can download a PDF file that includes a return form and a mailing label:
Returned Product Form and Mailing Label (7kb)
You'll need a copy of Acrobat reader (free) if you don't have one already:
Or you can write out all of the following information
and include it with the product you are returning:
- Name
- Address (No P.O. boxes)
- City
- State
- Zip Code
- Daytime Phone
- Evening Phone
- The problem with my enclosed product is....
- If you are returning a Therm-a-Rest mattress for repair, please include the serial number (found on mat logo)
Ship your product to:
Cascade Designs Service Center
4225 2nd Ave South Seattle, WA 98134
If you have any questions, contact:
CASCADE DESIGNS SERVICE CENTER
Email Customer Service
or Call 1-800-531-9531
Monday - Friday, 8:30am - 4:30pm Pacific Time.
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