MSR® Stove FAQ

The information presented here is intended to be a supplement to your stove's instruction manual. Please refer to the manual when performing any of the cleaning procedures described on our web site.

Click on a question to view its answer.

Are there videos showing stove use and maintenance?

Yes. We currently have these videos available demonstrating use and maintenance for our liquid-fuel stoves.

Can I send in my stove to be serviced?

Yes. Our Product Service Department can perform services for a modest price. You can contact them Monday through Friday from 8 a.m. to 4 p.m. PST at 800.531.9531 or 206.505.9500.

How do I fly/travel with my stove?

Each airline has different rules regarding the transportation of camping stoves. Please ask your airline about their regulations.

Please note: Carrying flammable fuel on passenger aircraft in carry-on or checked luggage is forbidden. Before transporting fuel bottles on passenger aircraft, safely empty all fuel, wash inside with soapy water, rinse thoroughly, air dry, and stow bottle uncapped.

Check for the latest regulations on the TSA website.

How do I get parts for a discontinued stove?

Our in-house repair facility stocks a wide variety of parts for current and older model stoves. We offer a discount on the purchase of replacement pumps and stoves with the exchange of your old yellow pumps, Rapid Fire™ stoves and FireFly™ stoves. You can contact the product service center Monday through Friday from 8 a.m. to 4 p.m. PST at 800.531.9531 or 206.505.9500.

Where can I download a manual or schematic for my stove?

Here is our current list of available manual and schematic downloads.

XGK EX

WhisperLite Universal

WhisperLite Internationale

Reactor

PocketRocket

SuperFly

WhisperLite

Dragonfly

WindPro

Where do I get fuels in foreign countries and what other types of fuel can I use?

Camping fuel (white gas) is sold in a variety of places worldwide. If you can't find fuel in an outdoor store, try a gas station or hardware store. For translations and general availability of fuels around the world, please consult our list below.

Liquid Fuel Stoves — If you have a multi-fuel stove, like the XGK, DragonFly or WhisperLite Internationale stoves, try kerosene. Just remember to use the "k" jet included with your stove (Marked K, GK, or DK depending on the stove).

Canister Fuel Stoves — PocketRocket, WindPro, and Reactor® stoves will only accept threaded, self-sealing canisters. If you have a SuperFly stove, it will work on both threaded and non-threaded self-sealing canisters, like Campingaz branded canisters.

Fuel names and availability around the world:

Australia

U.S. Fuel Name Translation Available
white gas shellite yes
kerosene kerosene yes
diesel diesel yes
automobile gas petrol yes
mineral spirits white spirits yes
aviation (AV) gas AV gas, jet al yes

Belgium

U.S. Fuel Name Translation Available
white gas wasbenzine yes
kerosene petroleum yes
diesel diesel yes
automobile gas loodvrije benzine yes
mineral spirits spiritus yes
aviation (AV) gas kerosine yes

Denmark

U.S. Fuel Name Translation Available
white gas renset benzin yes
kerosene petroleum yes
diesel diesel yes
automobile gas benzin yes
mineral spirits sprit yes
aviation (AV) gas fly benzin yes

France

U.S. Fuel Name Translation Available
white gas essence "c" yes
kerosene petrole, lampante yes
diesel gazole yes
automobile gas essence normale, essence sance plomb yes
mineral spirits espirit-de-vin or alcool no
aviation (AV) gas carburéacteur yes

Germany

U.S. Fuel Name Translation Available
white gas reinigungsbenzin, kocherbenzin yes
kerosene petrol yes
diesel diesel yes
automobile gas superbenzin (bleifrei) yes
mineral spirits spiritus no
aviation (AV) gas flugbenzin, AV gas, kerosin yes
jet fuel kerosin, flugbenzin yes

Holland

U.S. Fuel Name Translation Available
white gas wasbenzine yes
kerosene petroleum, lampenolie yes
diesel diesel yes
automobile gas loodvrije benzine yes
mineral spirits spiritus yes
aviation (AV) gas kerosine yes

Israel

U.S. Fuel Name Translation Available
white gas delek lavan yes
kerosene neft yes
diesel diesel yes
automobile gas delek natul 95, delek natul 98 yes
mineral spirits ----- no
aviation (AV) gas jet fuel no

Italy

U.S. Fuel Name Translation Available
white gas benzina bianca yes
kerosene kerosene yes
diesel gasolio per autotrazione yes
automobile gas benzina per autoveicoli yes
mineral spirits ----- no
aviation (AV) gas benzina avio yes

Japan

U.S. Fuel Name Translation Available
white gas white gasoline yes
kerosene hakutohyu yes
diesel keiyu yes
automobile gas gasoline yes
mineral spirits ----- no
aviation (AV) gas jet nenryou yes

Spain

U.S. Fuel Name Translation Available
white gas becina blanca, solvente yes
kerosene keroseno, petroleo yes
diesel gasoleo automocion yes
automobile gas gasolina automocion yes
mineral spirits disolvente yes
aviation (AV) gas keroseno aviacion yes

Sweden

U.S. Fuel Name Translation Available
white gas ren bensin, industri bensin yes
kerosene fotogen yes
diesel diesel yes
automobile gas bilbensin, blyad, blyfri yes
mineral spirits t-röd no
aviation (AV) gas flybensin yes
other grön bensin, t-gul yes

Switzerland

U.S. Fuel Name Translation Available
white gas reinbenzin, fleckenbenzine, yes
wundbenzin
kerosene petrol yes
diesel diesel yes
automobile gas superbenzin, bleifreibenzin yes
mineral spirits ----- no
aviation (AV) gasflugbenzin, AV gas yes
jet fuel kerosin yes

Taiwan

U.S. Fuel Name Translation Available
white gas ba hay yao, fai phat yao yes
kerosene moo yao yes
diesel tai yao yes
automobile gas hay yao yes
mineral spirits hoy jake yao yes
aviation (AV) gas ----- no

United Kingdom

U.S. Fuel Name Translation Available
white gas white gas yes
kerosene paraffin yes
diesel diesel yes
automobile gas petrol yes
mineral spirits white spirits yes
aviation (AV) gas aviation fuel no

What pumps are compatible with what stoves?

MSR standard stove pumps (Grey and Red or Grey and Black) are compatible with all MSR liquid fuel stoves, except the DragonFly stove. DragonFly-specific pumps (Red and Red or Teal and Red) will only work with DragonFly stoves.

How do I clean the DragonFly stove valve?

Only clean the inside of the Cool Fuel valve if you have less than 1.5 total revolutions of the Flame Adjuster when fully assembled.

  1. Remove Flame Adjuster, Jet and Shaker Jet needle. For best results allow fuel line to completely dry out on the inside.
  2. Assemble the wire handle from the Flame Adjuster onto the DragonFly cleaning tool.
  3. Insert DragonFly cleaning tool into flame adjuster tube and rotate clockwise while applying firm, but not excessive, force. After 20 turns remove the DragonFly cleaning tool. Shake out debris by tapping fuel line on clean hard surface and allowing deposits to fall out of fuel line through Flame Adjuster port. Reassemble Flame Adjuster and count the number of full revolutions, If less than 1.5 repeat cleaning. After cleaning is done install Flame Adjuster and flush out the fuel line.

How do I flush the DragonFly fuel line?

Flushing is required any time valve cleaning has been performed.

  1. Connect stove to Fuel Bottle with DragonFly Pump as if assembling for operation. (Do not include windscreen or Heat Reflector).
  2. Remove Flame Spreader, Jet and Shaker Jet Needle.
  3. Turn On/ Off Valve and Flame Adjuster ON and allow fuel to run through fuel line for 30 seconds.
    CAUTION: Always flush away from any ignition source. Spilled fuel is a fire hazard! Light stove away from cleaning area and only after residual fuel on stove has evaporated.
  4. Reinstall Shaker Jet Needle, Jet and Flame Spreader.
  5. Light stove. While stove is lit, adjust output several times through full range of flame. This may loosen remaining deposits.
  6. If clogging persists, repeat flushing process. Two or three flushing cycles are often required to completely clean out deposits.

How do I replace the fuel line filter in the DragonFly stove?

The fuel line filter is in the stove's fuel tube adapter; this is the brass tube that goes into the fuel pump. To remove the filter, take a safety pin and push the sharp point through the middle of the filter. Carefully pry the filter out and discard it. To install a new filter, place the filter on a hard surface such as a table top, push the fuel tube adapter straight down onto the filter so that the filter is inserted flush with the end of the fuel tube adapter. It is normal for a small amount of plastic from the filter to be shaved off as the filter is installed; simply rub or cut off the excess material.

Why won't my stove prime / light?

There are several reasons your stove may not be priming or lighting. The most common one is that the jet is clogged. First try cleaning your jet. Shaker jet stove owners simply shake your stove vigorously up and down. Non shaker jet stove owners use the jet cleaning wire that was provided with your stove to poke out any debris that may be blocking the passage of fuel. If unscuccessful, remove jet and clean, then hold the jet up and look through hole to make sure it is clear, crisp, and round. If that doesn't resolve the problem, you will need to clean the fuel line.

My stove lights, but has a very weak flame.

There are several reasons your stove may have a weak flame. The most common one is that the jet and fuel line are clogged from use or from old degraded fuel.

First, try cleaning your jet. Shaker Jet™ stove owners simply shake your stove vigorously up and down. Non-Shaker Jet owners use the jet cleaning wire that was provided with your stove to poke out any debris that may be blocking the passage of fuel. If that does not resolve the problem, you will need to clean the fuel line.

It may also be that the fuel you are using is old. Over time, white gas degrades. The type and quality of fuel, and its exposure to air and heat will affect how fast this degradation happens. Old fuel will clog fuel lines and should be avoided.

See Cleaning the Fuel line for the WhisperLite, WhisperLite Internationale, SimmerLite & XGK EX stoves.

Can I upgrade my old MSR stove to the new Shaker Jet model?

Possibly. Please contact the customer service center for a recommendation.

Can I upgrade my WhisperLite stove to a WhisperLite Internationale stove?

No, the larger diameter generator tube on a WhisperLite Internationale stove will not fit through the slot on the WhisperLite flame reflector.

I can't find white gas anywhere; Is Coleman fuel the same thing?

Yes, Coleman fuel is a white gas. We also make a high quality white gas that will reduce clogging (MSR SuperFuel™). Crown and Camplite also make white gas. MSR SuperFuel white gas, Crown Camping Fuel, and Camplite Camping Fuel are available at your local outdoor stores.

Can you simmer with an MSR stove?

Our award-winning DragonFly stove has a fully adjustable flame, which makes simmering a breeze. However, with other MSR liquid fuel stoves, the most efficient way is to run the stove with extremely low pressure in the fuel bottle. A couple of pump strokes in a half-full bottle are optimal.

Can I leave my fuel pump in the bottle?

Yes, there is no problem with leaving the pump in the bottle. However, we recommend that the pressure is released when not in use. Do this by slowly unscrewing the pump, away from open flames, while holding the bottle upright.

Why does my cable become stuck and how can I remove it?

In general, cables become stuck due to a lack of Fuel Line cleaning and maintenance. Diminished stove performance also results from lack of maintenance. Therefore, it is important to perform routine maintenance on your stove.

Stuck cables can be removed by performing the following procedure: First, begin by familiarizing yourself with different parts of the Fuel Line, which are described in your stove instructions. Following the stove instructions, remove the Fuel Line from the Burner Assembly. Note: The DragonFly stove does not have a cable. For XGK model stoves, leave the Fuel Line and Enclosure intact while performing the following procedure. Remove the Jet by using the Jet and Cable Tool; turn Jet counterclockwise to loosen and remove. Using a common lubricant spray, direct the “straw” inside the Elbow and spray a small amount, such that the lubricant is directed inside the Fuel Line. Note: Orienting the Fuel Line vertically will facilitate better flow of lubricant into the Fuel Line. Let the Fuel Line soak for a short time; after which, refer to your stove instructions for Cleaning the Jet and Fuel Line. Pliers may have to be used to remove a cable that cannot be pulled out with the Jet and Cable Tool, regardless of using a lubricant. If pliers are used, grip the weld at the tip of the cable only. Do not grip the cable itself as this might result in fraying. A frayed cable can damage the Fuel Tube O-ring when connecting the stove with the pump; damaged O-rings can result in a dangerous fuel leaks, fire and personal injury.

How do I remove a stuck jet?

The following tip applies to both models of the WhisperLite stove, the SimmerLite stove, and the WindPro stove.

Note: Stuck Jets on the DragonFly and XGK stoves can be removed with a large screwdriver or a leverage-providing implement used in combination with the Jet and Cable Tool. See Stove Instruction Manual.

Stuck Jets can be removed by performing the following procedure: First, begin by familiarizing yourself with the Mixer Tube and different parts of the Fuel Line, these are described in your stove instructions. Following the stove instructions, remove the Fuel Line from the Burner Assembly. Once the Fuel Line is removed and free from the Legs, turn the Burner Assembly “upside-down,” placing it on a bench is preferable, with the slotted end of the Mixer Tube facing up. Then, orient the Fuel Line so that the Jet is also facing up. Re-insert the Elbow into the Mixer Tube, but the “wrong way,” with the Jet exposed rather than hidden, in other words the Jet should be “sticking out” so that it can be accessed with the Jet and Cable Tool. While supporting the Fuel Line and Burner Assembly, use the Jet and Cable Tool to unscrew the Jet, turning it in a counterclockwise fashion. For Jets that are severely stuck, a screwdriver may be placed through the “air hole” in the side of the Mixer Tube so that additional leverage is provided. Note: This configuration provides support for the Fuel Line so that it does not bend while the stuck Jet is being unscrewed.

What do I use to lubricate the fuel line before putting it in the pump?

We recommend MSR Pump Cup Oil (which is the same as Mineral Oil ). A tube of Pump Cup Oil is included with every MSR stove. If you have an older model stove that did not come with Pump Cup Oil, you can purchase a tube of it at your local MSR dealer. You can also use saliva or any NON-petroleum based lubricant. It is important to lubricate the fuel line in order to protect the tube o-ring.

How do I avoid the black soot that deposits on the bottom of my stove after I prime it?

Avoid the black soot by priming with alcohol or a priming paste (available at most camping stores). NOTE: Alcohol will NOT generate enough heat to prime your stove if you are burning kerosene or jet fuel. For these fuels prime your stove as described in the instructions.

Can I burn alcohol in my MSR stove?

No, MSR stoves will not burn alcohol, and alcohol will damage MSR Fuel Bottles.

What happens if water or snow gets inside the Reactor® stove burner head?

Remove the fuel canister and simply shake out as much liquid/snow, etc. as possible. Re-mount stove on canister and light, following the stove’s included directions. You will see some steam as the remaining liquid vaporizes. The burner may not glow completely red until all water is gone, but there should be no further complications.

Always completely dry the Reactor stove before storing.


  
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